Terms and conditions

DRAFT — to be reviewed before launch.

1. Scope

These terms apply to all purchases of prints and other products and to all masterclass bookings on thomasheran.com. Seller: Thomas Heran, [address], Bremerhaven, Germany (“we”). The contract language is English.

2. Contract

The product pages are an invitation to order. By completing payment in the Stripe checkout you make a binding offer; the contract is concluded when we confirm your order by email.

3. Prices and payment

All prices are in euros. As a small business under § 19 UStG we do not charge VAT. Shipping costs are shown in the checkout. Payment is made in advance through Stripe.

4. Production and delivery

Prints are made to order by our professional print partner and shipped directly to you. We currently deliver to EU countries only. Delivery usually takes [5–10] working days after payment. Limited editions are numbered and are not reprinted once sold out.

5. Damage in transit and defects

Please check your print on arrival. If it is damaged or defective, send us a photo within 14 days and we will replace it free of charge. Statutory warranty rights apply in any case.

6. Retention of title

Products remain our property until paid in full.

7. Copyright

Buying a print gives you ownership of that physical print only. All rights to the photograph stay with Thomas Heran; reproduction or commercial use requires written permission.

8. Masterclasses

• A booking is confirmed once payment is received. Places are limited and given in order of payment.
• Cancellation by you: up to 30 days before the date — full refund; 29 to 8 days — 50 % refund; later — no refund. You may name a replacement participant at any time at no cost.
• Cancellation by us: if the masterclass cannot take place (e.g. dangerous weather, illness, too few participants), we offer a new date or a full refund. Further claims are excluded except in cases of intent or gross negligence.
• Participants are responsible for their own equipment and for following safety instructions on location.

9. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the foreseeable, typical damage.

10. Applicable law

German law applies. If you are a consumer, this does not take away the protection of the mandatory law of the country where you live.